Factories in Sydney & Melbourne
Both our factories in Sydney and Melbourne remain open as normal and our embroidery and printing production is in full swing. We are also open for customer pick-ups, at both our locations and each factory has appropriate hygiene protocols in place, in line with local restrictions.
We are shipping from both locations as normal, last update from Australia Post & Star Track is that the closure of the VIC/NSW Border is not expected to significantly delay cross-border shipments, so we are good in sending out freight as normal.
Sales & Customer Service Teams
Our Sales Teams & customer service teams have continued to support customers throughout the COVID-19 period. Both these teams are doing a fantastic job of answering calls and assisting customers for any queries relating to stock and online orders.
Our Online Store is open 24/7 and is the quickest way for ordering. Most items are dispatched in 2-4 business days and we will let you know if there are any delays. Please feel free to give us a call at 1300 155 055 or send us an email if you need any other assistance.
Stay Safe, we are all in this together.